Our vision as insurance brokers in the Guelph, Shelburne, and Fergus communities is “to achieve our individual and collective potential through applied innovation in the delivery of unique value added customer experiences in a positive, profitable and progressive work environment”.
- Integrity – Say what you mean and do what you say, with honesty, sincerity and empathy, acting with passion and professionalism.
- Respect – To hold everyone in high regard such that you treat them how you would like to be treated.
- Professionalism / Customer Service – Act in a competent manner with utmost good faith and maintain the expert knowledge to serve our clients’ best interests, all while building and maintaining strong working relationships with all whom we interact.
- Personal Responsibility / Team Player – Take ownership and embrace personal excellence. Contribute your professional excellence to the broader team to deliver internal and external customer service that we can all be proud of.
- Humour / Fun – Is being able to laugh and share in an environment that promotes teamwork and allows us to celebrate our collective successes.
About Our Coin
At the Ostic Group, we live and breathe our organizational values everyday. So much, in fact, that we had a coin minted that features each of these values. We hope that our employees carry it with them each day to remind them what makes the Ostic Group so special to the Fergus, Guelph, and Shelburne Communities.